Refund Policy — ExamSphere

Eligibility

Refund requests must be raised within 7 days of purchase, provided you have not consumed a significant portion of the course content (as determined by course progress and downloads).

How to request a refund

Email us using the query form in the footer or write to our support address.
Include your registered email, the course name, and your order reference.
Our team will review and respond within 5–7 business days.

Non-refundable items

Live one-to-one sessions that have already been attended.
Test series or materials that have been substantially accessed.
Purchases made under clearly-marked non-refundable promotions.

Processing

Approved refunds are credited to the original payment method within 7–10 business days. Bank or gateway processing times may vary.

Eligibility

Refund requests must be raised within 7 days of purchase, provided you have not consumed a significant portion of the course content (as determined by course progress and downloads).

How to request a refund

Email us using the query form in the footer or write to our support address.
Include your registered email, the course name, and your order reference.
Our team will review and respond within 5–7 business days.

Non-refundable items

Live one-to-one sessions that have already been attended.
Test series or materials that have been substantially accessed.
Purchases made under clearly-marked non-refundable promotions.

Processing

Approved refunds are credited to the original payment method within 7–10 business days. Bank or gateway processing times may vary.